LIHEAP is now open in Kinston, NC to help residents with heating bills—applications began December 10, 2025. If you didn’t get an automatic payment, you can apply now.

The Low Income Home Energy Assistance Program (LIHEAP), known locally as LIEAP, is a federally funded initiative that helps eligible households cover heating costs during the winter. After a delay caused by the recent federal government shutdown, the North Carolina Department of Health and Human Services (NCDHHS) has received its funding and officially opened the application window on December 10, 2025.

What LIHEAP Covers:   LIEAP provides a one-time payment directly to your heating provider to help offset winter energy costs. This includes electric, gas, propane, or other heating fuels. The program supports over 130,000 households across North Carolina each year.

Who Qualifies:   To be eligible, you must:

• Be a resident of North Carolina

• Meet income requirements based on household size

• Be responsible for paying your heating bills

• Not have received an automatic payment (those who did were notified in November and do not need to reapply)

  
  

How to Apply in Kinston:   You can apply in one of three ways:

1. Online: Visit epass.nc.gov to complete your application digitally

2. In Person: Go to the Lenoir County Department of Social Services

3. By Mail or Fax: Print the application from the NCDHHS website, fill it out, and send it to your local DSS office

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What You’ll Need:

• Proof of income for all household members

• Identification and Social Security numbers

• Recent heating bill or account information

• Any documentation showing you’re responsible for the heating costs

  
  

Deadline to Apply:   Applications are accepted through April 10, 2026, but funds are limited—early submission is strongly encouraged.

If You Already Got a Payment:   Households that qualified for automatic renewal received their benefit on December 1, 2025, and do not need to reapply.

Why It Matters:   With temperatures dropping and energy costs rising, LIHEAP offers critical relief for families, seniors, and vulnerable residents. The program is designed to prevent utility shutoffs and ensure safe, warm housing during the coldest months.

If you live in Kinston and need help with heating bills, now’s the time to act. For questions or help with your application, contact the Lenoir County DSS or visit the NC DHHS energy assistance page.